AirGate5 Start free

AIRPORT LEARNING. READY FOR THE SHIFT.

Every journey starts with your team.

Practical five-minute lessons for the people who keep passengers moving. Start with a confident check-in.

Start the free track See how it works

A free starting track. Five-minute lessons.

Passenger aircraft connected to a jet bridge on an airport apron at sunrise
A little practice, every day.On your phone. At your pace.
5 min per lesson5 lessons · Free to startLEARNING, AT YOUR PACE

YOUR STARTING POINT

Start at the check-in counter.

Turn a busy first encounter into a calm, clear beginning to the journey.

An airport gate agent learning on a phone
Free to start

First Impressions at Check-in

Inside the track

  1. Greet Every Passenger Like the Flight Starts With You
  2. Reading the Booking Before You Ask the First Question
  3. Checking Travel Documents Without Making It Feel Like an Interrogation
  4. Explaining Fees and Rules So Passengers Accept Them
  5. Closing the Transaction With Clear Next Steps
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LEARNING, AT YOUR PACE

A briefing that fits in your pocket.

Short lessons and knowledge checks help you keep learning between shifts. Follow your operator’s procedures on the job.

  1. 01

    Watch

    One idea at a time in a short lesson.

  2. 02

    Check

    Answer questions to revisit what you learned.

  3. 03

    Continue

    Work through the track at your own pace.

Start the free track
AirGate5 app welcome screen
The actual learning app

MADE FOR YOUR EVERYDAY

Different roles. One passenger journey.

Learning designed around life at the airport, from the counter to the gate.

At the first hello
At the first hello
Behind every departure
Behind every departure
On the journey
On the journey

A FEW PRACTICAL DETAILS

Before you begin

How long does a lesson take?
About five minutes, with questions to check what you learned. Work through the track at your own pace.
Do I need to install anything?
You can open the web app in a browser on your phone or computer.
Where should I start?
Try the free starting track featured on this page. Open the app to see the available lessons.
Can I discuss learning for a group?
Yes. Use the contact form to tell us about your group and what you want to help them learn.